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The Office of the British Columbia Ombudsperson is one of ten provincial ombudsman offices in Canada. It receives enquiries and complaints about the administrative practices and services of public agencies in British Columbia. It is headed by the B.C. Ombudsperson, an officer of the provincial legislature who is independent of government and political parties. Its role is to impartially investigate complaints to determine whether public agencies have acted fairly and reasonably, and whether their actions and decisions were consistent with relevant legislation, policies and procedures. == History == Following the ombudsperson model which originated in Sweden in 1809, the Office of the Ombudsperson, British Columbia, was established in 1970. The first ombudsperson in British Columbia was Karl Friedmann (1979–1985). He was succeeded by Peter Bazowski (Acting Ombudsman 1985–1986), Stephen Owen (1986–1992), Dulcie McCallum (1992–1999), Brent Parfitt (Acting Ombudsman 1999 and 2006), Howard Kushner (1999–2006) and Kim Carter (2006–present). As ombudsperson, Carter introduced an early resolution program to improve the timeliness of resolutions for individuals and authorities. She has also established a systemic investigation team that has produced a number of public reports on areas ranging from lottery prize security to home and community care programs for seniors. In the years 2012 and 2013, about 7,500 inquiries and complaints were responded to and 1,900 resolutions or investigations were completed. Nearly 20 per cent of the complaints involved the Social Development Ministry In 2014, the office investigated the oversight and regulation of private post-secondary institutions in the province. 抄文引用元・出典: フリー百科事典『 ウィキペディア（Wikipedia）』 ■ウィキペディアで「British Columbia Ombudsperson」の詳細全文を読む スポンサード リンク
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